How to sync your IWannaTicket account to MailChimp

Every event that you host on IWannaTicket has an ‘opt-in’ question, which asks each of your customers if they would like to receive marketing emails from IWannaTicket. Within our Privacy Policy, we specify that this information can be sent to the client for their marketing purposes. In order to do this, we set up a sync between Mailchimp and our database.

How to sync your IWannaTicket database with your Mailchimp

Step 1. Make a new list in Mailchimp

• Login to Mailchimp and go to ‘Audience’.
• Create an Audience (not a group)
• Fill in the details to customise your list
• In the new list, click on the drop down menu ‘settings’.
• Click on ‘Audience fields and *MERGE* tags'

• You will see the first three fields, Email, First Name and Last Name. Then you will add new fields in the next steps (eg STATE).

• Underneath this click ‘add a field’, you will see these options. Select 'text'.

• Name these fields in accordance with the list below (must be correct order and correctly spelt) 

• You will also need to change the ‘merge tag’ *| HERE |* to match the field names you have just added.

• Your Merge tags should look like this:

• Save your changes!

Step 2. Retrieve the Audience ID from Mailchimp

• Go back to ‘Settings’ in the new list you have created in Mailchimp
• Select ‘Audience name and defaults’ from the drop down menu
• You will see a ‘Audience ID’ on the right side of your screen
• Copy this ‘Audience ID’- you will be using it in a few steps

Step 3. Create an API within Mailchimp

• To create an API Key click on your ‘account name’ in the top right corner of your screen.
• From the dropdown menu click ‘Account and billing’
• You will see ‘Extras’ appear in the middle of your screen

• Click ‘API Keys’ from the drop down menu
• Scroll down to ‘Your API keys’

• Then ‘create a key’
• A new ‘API Key’ will appear under ‘Your API keys’
• In a few steps you will need to copy the ‘API key’ that appears-  so keep this page open 

Step 4. Syncing with IWannaTicket

• Log on to your IWannaTicket Account
• Go to the ‘Accounts’ tab on the top of your screen

• Click on ‘Mailchimp settings’
• You will see an ‘API Key’ and ‘Audience ID’ section
• Keep this screen open, you will need to paste information into these sections in a few steps from the previous steps in Mailchimp

On the IWannaTicket ‘mailchimp settings’ page

• Paste the ‘Audience Id’ from Mailchimp into ‘Audience ID’ section.
• Then go back to the Mailchimp page and copy the ‘API Key’ that you just created
• Paste the ‘API Key’ from Mailchimp into the 'API Key' section.

• Click save and you are done! 

If you require any further assistance, please get in touch via support@iwannaticket.com.au and your Account Manager will be able to provide additional information.