IWannaTicket Knowledge Base
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Manage Events

Everything you need to know once your event is on sale

  • How do I use the box office?
  • What reports are there for my event / account?
  • How do I set up discounts for my event?
  • How do I issue a refund?
  • Adding and removing users from an Account
  • How do I set up and issue complimentary tickets?
  • How do I setup a booking code?
  • How do I create a reveal code?
  • How do I issue a credit note?
  • How do I swap a ticket without refunding it?
  • How do I view and email my reports?
  • How do I make my event available/unavailable for sale?
  • How can I upload a list of sales?
  • How to use the waitlist feature
  • How do I change a customer's personal details on a ticket?
  • How do I resend tickets?
  • How do I search for a customer's order?
  • Processing phone sales on behalf of a customer
  • How do I increase the capacity of my venue?
  • Quick Guide: Setting up and using waitlists
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Categories

  • Getting Started
  • Event Setup
  • Manage Events
  • Account Configuration
  • Advanced Features
  • Ticket Scanning
  • Reports
  • Box Office
  • FAQ
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