How to set and edit dates and times for ticket types within an event

You can easily change the dates and times of your event in IWannaTicket once your event is set up. Refer to the instructions in this article to learn the best way to set and edit the specific time and date that your tickets go on and off sale. 

How to change the dates and times of your event

1. Locate the Summary page the left hand side of the screen for your event. This is the main display screen when you open your event. 

2. Under your ticket type(s), click on the edit button and perform advanced options. 

Under Advanced Options, you’ll note ‘Sale State’, ‘On Sale End’ and ‘On Sale End Time’ 

If your event is currently available for sale, you can edit the on sale end date and time. 

If your tickets are marked as ‘available for sale from’, you are able to set the date and time for when ticket sales are available to the public.

3. Set the date and time that you wish ticket sales to stop. This will mean that no more tickets can be purchased online for the event. We recommend setting this as the same time that your event starts. 

4. Tickets will automatically change to 'Not Available For Sale' once the end time passes.

Note: If you are putting a ticket type which has already turned off back on sale you should also check the end sale date and time to prevent it turning back off again.

If you require any further assistance, please get in touch via support@iwannaticket.com.au and your Account Manager will be able to provide additional information.