Images turned pink after upload

If you are uploading images into IWannaTicket for your hero, background or banner and the image turns pink, follow the below instructions to ensure that your images upload and appear correctly. 


When an image turns pink it means that it has been uploaded to IWannaTicket in the incorrect format. To remove the pink wash:

1. Convert the image to a PNG file.

2. Re-upload the image and save.

3. Refresh your page to check to see that the image has uploaded correctly.


You should also check that the image you have uploaded are all the correct size specifications.

See also: What are the image sizes?


If you require any further assistance uploading images onto your account, please get in touch via support@iwannaticket.com.au

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