Default Email and Ticket
On the IWannaTicket platform, there is an option to have an account-level default email and ticket. This is most useful for event organisers that host multiple events per year, and only require the same default email and ticket, banner and footer images for each event created.
Under the default setting, you can customise the email and ticket copy, and the ticket banner. These settings will be used for all events which do not override these settings.
To create an account-level default email and ticket, start by logging into your IWannaTicket account.
Next, click into your account options by clicking the Account option at the top of your screen. On the top left hand side of the screen, you’ll see Default Email & Ticket.
From here, you’ll be given the option to create and edit the email copy, ticket, banner image and footer image.
Main Article: How do I customise tickets and emails sent to customers?
For further customisation, there are a number of variables that can be used to include customer or event information in the email. Some examples can found found in the following articles:
How to customise the email attaching the e-ticket sent to the ticketholder
To save details under email, ticket, banner and footer image, simply fill out your necessary details.
After filling out the desired fields, click the blue 'save' button at the bottom of the page.
NOTE: This will mean that the same email and ticket type is sent to every customer for every event that you host.
If you require any further assistance, please get in touch via support@iwannaticket.com.au and your Account Manager will be able to provide additional information.